UHI is the United Kingdom’s leading integrated university encompassing both further and higher education. Based in the Highlands and Islands of Scotland, our distinctive partnership of 12 independent colleges and research institutions is locally based and rooted in communities, but with national and international reach, as part of a regional university structure.
To support our work we are recruiting to the following role:
Servicedesk Support Analyst
| Salary range | £20,883 - £22,157 |
|---|---|
| Duration | Permanent |
| Working hours | 35 hours per week |
| Location | Inverness |
| Closing Date | 17 July 2024 |
Department Name: ITDI
Description of vacancy: Servicedesk Support Analyst
A detailed job description and person specification for the post are attached.
Applicants with informal questions are encouraged to Gary Docherty, Interim Service Delivery Manager by email to gary.docherty@uhi.ac.uk
Pay and Benefits
This role is linked to grade 4 on the UHI PayScale.
The starting salary for this position will normally be £20,833 per annum.
This post is full time and will involve working 35 hours per week on a working pattern as agreed with your line manager.
The workplace pension scheme provided to workers at grade five and below is the Local Government Pension Scheme (LGPS). This is a qualifying pension scheme, which means it meets or exceeds the government’s standards. Full information about the scheme can be found on the Highland Council’s Pension Fund website http://www.highlandpensionfund.org/
Full-time posts carry a total of 39 days leave per annum (pro rata for part-time posts). It is practice that, with the exception of a Christmas and New Year closure, leave may be taken at any time of year, subject to the requirements of the post and department and with the permission of your line manager.
Recruitment Process
When completing the application form please ensure that you clearly evidence how you meet the selection criteria identified on the relevant person specification.
The deadline for submitting your application is 17/07/24
Shortlisting will take place the week commencing 22/07/24
Interviews will be held week commencing 29/07/24
If you have any queries regarding our recruitment and selection process, or if you would like to request any reasonable adjustments to either the recruitment process or the prospective job, please contact the HR team as soon as possible.
Interviews will be held w/c 29th July 2024.
- Job description
- Person specification
- Further information
- Terms and conditions
- Guidance notes for candidates
- Summary of terms and conditions of employment
- Apply online